Pocket Knives, Kitchen Knives with Kitchen Sets & Swiss Army Pocket Knives

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Returns

We want you to be completely satisfied with your purchase. If you find that you need to return an item, all of our products are backed by our exclusive 90-Day Money Back Guarantee. Products may be returned within 90 days of the ship date for a full refund.

While most items are returnable, returns are subject to the following guidelines.

Proper Conditions for Return and Refund
We cannot refund returns for certain items, including:

Any item that is returned more than 90 days from ship date.
Any item that is not in its new/original condition.
Any item that is damaged, missing parts, original accessories or manuals, etc.
Any item not in the original manufacturers box.

Items that do not meet our return guidelines may receive partial refunds as eBladeStore.com determines:

Any item taken out of its plastic wrap: 50% of item's price.
Any item that is not in its new/original condition or is damaged for reasons not due to manufacturer or our error: up to 50% of item's price.
Any item that is missing parts or manufacturers box: up to 50% of item's price.
Any book or other item that has obvious signs of use: 50% of item's price.

For Defective, Damaged or Misshipped Items
We will pay the return shipping cost if the return is a result of a manufacturers defect or our error. For all other items, shipping and handling costs will not be refunded.

Refusing Delivery
If you refuse a delivery from eBladeStore.com for whatever reason, the package will be returned to us. Once return is processed, you will receive a full refund minus shipping.

Return Shipping Method
For your protection, please send your return prepaid via a shipping service that can be tracked, such as UPS or USPS with Delivery Confirmation. Please be sure to keep your receipt and tracking number. We cannot guarantee refunds for returns sent via a non-trackable method.

Issuing Refunds
You can expect a refund in the same form of payment originally used for purchase within 14 business days of our receiving your return. If refund cannot be issued to your credit card (due to expired card), a check will be issued.

If you have any questions, please contact us for further information.

Send your return item(s) to:

eBladeStore.com
ATTN: Returns
4860 W 12th Street
Cleveland, OH 44109-5611