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Help  Help  >  Errors and Omissions

Errors and Omissions

Pricing
In the event a product is listed at an incorrect price due to either display error or typographical error or error in pricing information received from our suppliers, or store partners, eBladeStore.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

eBladeStore.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, eBladeStore.com shall immediately issue a credit to your credit card account in the amount of your original charge.

Technical
If the eBladeStore.com shopping cart does not appear to be functioning properly, delete the cookies on your computer. Failure to do so may result in miscalculating your order total ( where a final price adjust may be made), not allow you to add items to your shopping cart or you could receive general cart error messages preventing you from properly placing an order through eBladeStore.com.

If you are experiencing any problems using our shopping cart, please read below to correct the issue.

Clear Your Cache.
Most web browsers temporarily store a local copy of every page you visit. Clearing your cache deletes those files and makes room for new ones. Go to the "Cache" or "Temporary Internet Files" option on your browser (on Netscape, go to "Options" and choose "Network Preferences"; if you use Internet Explorer, go to "Tools" and choose "Internet Options"), and delete the files stored in your cache. Then, close your browser to start a new session. Note, you will lose all items in your shopping cart. If an account has been setup, you will have to login again.

If this does not solve your problem, please contact us. Give as much information in your message as possible, including:

  • What kind of computer are you using (windows/mac)?
  • Are you using a firewall?
  • What point in the browsing/ordering process is causing you trouble?
  • If you are receiving an error message, what does it say?
  • What items are you trying to order?
  • What page are you on when it happens?
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