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American Knife and Tool Institute

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Help  Help  >  Change or Add To Order

Change or Add To Order

As long as your order has not yet entered the shipping process, you can change the details of your order. Due to the volume of packages we ship each day, it is impossible to locate and make changes to a single package once it has entered the shipping process.

Note: We're unable to change or add items to the following types of orders:

  • Orders where items have already entered the shipping process
  • Orders for gift certificates
  • Orders paid for in total by gift certificate
  • Replacement orders generated by our customer service department
  • Orders placed using a corporate account

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