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Since starting Spyderco we've been told our knives
are different, peculiar, even out there. All true. Thinking
beyond established knife industry barriers allowed us
to introduce new and radical innovations to the knife
culture including: One-hand opening, serrations on a
folder and a clip to attach a knife to a pocket.
We didn't go into business to rake in a mountain of
dough we're here for more selfish reasons- indulging
our passion for creating knives. Spyderco is definitely
out of the norm in the knife industry in our dedication
to researching and developing fresh, improved and better
performing materials all with function and reliability
being key.
Someone once said to Sal Glesser, Spyderco's owner,
"You must design in the dark because your knives
look so strange." True again. Our recognizable
appearance is a result of designing ergonomic functional
tools rather than applying lipstick and nylons to a
pocketknife.
We may look curious, homely, whatever, but we'll never
be called unusable or undependable. Making knives that
consistently deliver reliable high-performance requires
an ongoing commitment to testing. In our million-dollar
testing facility we examine edge retention with a CATRA
machine, look for rust development with Q-FOG, check
the force needed to open and close a knife.
We also repeatedly test for stress, wear, optimal
heat-treating and actively search for higher quality,
performance enhancing steels and materials. As a customer
you probably don't think about this, or much care, but
it allows us to put forth a promise. When you purchase
a Spyderco you are buying a high-quality reliable cutting
tool designed and manufactured for peak performance
and ergonomic comfort. Those Who Know Carry Spyderco.
Warranty
Spyderco warrants that all of our products are free
from defects in material and workmanship.
Spyderco's warranty does not cover damage caused by
abuse, misuse, loss, improper handling, alterations,
accident, neglect, disassembly, or improper sharpening,
or normal wear.
If a knife fails to function as it was designed we
will examine its condition upon its return to us, identify
why it failed and respond in an appropriate manner.
If we determine that there is a defect in the manufacture/materials/workmanship
we will, at Spyderco's option, repair, or replace that
product with the same model or one of equal value.
If the problem is determined not to be caused by defects
in manufacture/materials/workmanship, we will inform
you of the cost for repair if possible (please see below).
Upon agreement and payment we will perform the repair.
If unable to improve the condition of the knife, we
will return it to you with the recommendation it be
retired from use. All costs associated with shipment
of the product(s) are the responsibility of the customer.
Spyderco, Inc.
820 Spyderco Way,
Golden, CO 80403 USA
800-525-7770
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